Online Support

Welcome to Technical Support Library. In here you will find over 1,000 screen shots to help you configure today's most popular Internet- related programs, from Browsers to e-mail programs, to settings specific to your computer, and lists of Frequently Asked Questions to provide quick answers.

This site is also Macintosh friendly, with guides to configuring over 20 of the latest programs for the Macintosh, including PPP/Open Transport and many other Macintosh specific settings.

56k FAQ
Links to Computer Manufacturers
Glossary of Common Internet Terms
ISDN FAQ
ISDN Trouble-shooting Guide
Mail Filtering FAQ
Modem Connection Help
Dial-Up Connection Help
Quick Reference
User web space FAQ and Guide

Windows 9x deals with settings specific to the Windows 95 and 98 operating systems. There are screen shots that help you reconfigure and create new connections in Dial-up Networking, how to set up your Network Control Panel, and more.

Windows ME highlights the settings specific to one of Microsoft's most recent operating systems.

Windows NT 4 is where Windows NT 4.0 users will find screen shots and easy how-to guides to setting up Dial-up Networking, the Network Control Panel and the Modem Control Panel.

Windows 2000 centers on configuring Network and Dial-up Connections and the Modem Control panel for the Windows 2000 operating system.

Windows XP highlights the how-to's of getting Microsoft's latest operating system online.

Macintosh users need go no further. Macintosh OS is your one-stop shop for setting up PPP, Remote Access, FreePPP 2.6.2, the TCP/IP Control panel and added just recently; screen shots for the new Macintosh OS X.

If you have WebTV or the Sega Dreamcast, you're not left out on a limb. The technical support sites for WebTV and Sega Dreamcast should handle all of your needs.

Web Browsers can be a trick to figure out, but with dozens of screen shots on how to set them up and trouble-shoot them, it's a snap. How-to guides for Internet Explorer and Netscape are available for both the Macintosh and Windows operating systems.

With screen shots for over 16 different e-mail programs for both the Macintosh and Windows operating systems, setting up e-mail accounts and solving e-mail problems is a breeze.

Need help uploading you business's or family's webpage? Instructions on how to configure two of the most popular FTP programs for Windows and Macintosh users are available, plus a Web site trouble-shooting guide and FAQ.

With America Online Piggy-back Service, you can still enjoy all the AOL services without the disconnects and slow download speeds. Just connect through Mercury Network and then set up your AOL software to accept the Mercury connection. Plain English instructions and screen shots are available for AOL 3.0 through 6.0 for the Windows operating system, and AOL 3.0 through 5.0 for the Macintosh operating system.

Instant Messaging covers the how-to's for AOL Instant Messenger, MSN Messenger, and Yahoo! Messenger for both the Macintosh and PC.

If you are new to the Internet or just want some quick information, visit the archive of Frequently Asked Questions.

If all else fails,  Technical Support, Billing, or Sales for more information.



Support Home | Windows 9x | Windows ME | WindowsNT 4.0 | Windows 2000 | MacOS
WebTV | Web Browsers | E-mail Programs | FTP Programs | FAQ

Last updated:
February 17, 2004