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Welcome
to Technical Support Library. In
here you will find over 1,000 screen shots to help you configure
today's most popular Internet- related programs, from Browsers
to e-mail programs, to settings specific to your computer,
and lists of Frequently Asked Questions to provide quick answers.
This
site is also Macintosh friendly, with guides to configuring
over 20 of the latest programs for the Macintosh, including
PPP/Open Transport and many other Macintosh specific settings.
56k
FAQ
Links
to Computer Manufacturers
Glossary
of Common Internet Terms
ISDN
FAQ
ISDN
Trouble-shooting Guide
Mail
Filtering FAQ
Modem
Connection Help
Dial-Up
Connection Help
Quick
Reference
User
web space FAQ and Guide
Windows
9x deals with settings specific to the Windows 95
and 98 operating systems. There are screen shots that help
you reconfigure and create new connections in Dial-up Networking,
how to set up your Network Control Panel, and more.
Windows
ME highlights the settings specific to one of Microsoft's
most recent operating systems.
Windows
NT 4 is where Windows NT 4.0 users will find screen
shots and easy how-to guides to setting up Dial-up Networking,
the Network Control Panel and the Modem Control Panel.
Windows
2000 centers on configuring Network and Dial-up Connections
and the Modem Control panel for the Windows 2000 operating
system.
Windows
XP highlights the how-to's of getting Microsoft's
latest operating system online.
Macintosh
users need go no further. Macintosh
OS is your one-stop shop for setting up PPP, Remote
Access, FreePPP 2.6.2, the TCP/IP Control panel and added
just recently; screen shots for the new Macintosh OS X.
If you
have WebTV
or the Sega
Dreamcast, you're not left out on a limb. The technical
support sites for WebTV and Sega Dreamcast should handle all
of your needs.
Web
Browsers can be a trick to figure out, but with dozens
of screen shots on how to set them up and trouble-shoot them,
it's a snap. How-to guides for Internet Explorer and Netscape
are available for both the Macintosh and Windows operating
systems.
With screen
shots for over 16 different e-mail
programs for both the Macintosh and Windows operating systems,
setting up e-mail accounts and solving e-mail problems is
a breeze.
Need help
uploading you business's or family's webpage? Instructions
on how to configure two of the most popular FTP
programs for Windows and Macintosh users are available, plus
a Web site trouble-shooting
guide and FAQ.
With America
Online Piggy-back Service, you can still enjoy all
the AOL services without the disconnects and slow download
speeds. Just connect through Mercury Network and then set
up your AOL software to accept the Mercury connection. Plain
English instructions and screen shots are available for AOL
3.0 through 6.0 for the Windows operating system, and AOL
3.0 through 5.0 for the Macintosh operating system.
Instant
Messaging covers the how-to's for AOL Instant Messenger,
MSN Messenger, and Yahoo! Messenger for both the Macintosh
and PC.
If you
are new to the Internet or just want some quick information,
visit the archive of Frequently Asked
Questions.
If all
else fails, Technical
Support, Billing, or Sales for more information.
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